Why Capable People Carry the Most
In most organisations, strain doesn’t spread evenly. It concentrates. The people who carry the most are rarely the loudest or the least supported. They are usually the most capable. The ones who notice gaps early. The ones who can hold complexity without being asked. The ones who step in before something drops.
They don’t do this because they’re told to. They do it because they can.
Capability creates trust. Trust creates reliance. Reliance quietly turns into load.
Over time, these people become the connective tissue of the organisation. They remember what was decided. They smooth tensions. They hold context that isn’t written down anywhere. When something feels unclear, work gravitates toward them.
From the outside, this looks like strength.
From the inside, it often feels like responsibility without boundaries.
Because capable people rarely fail loudly, the system learns to lean on them. Decisions are deferred upward or sideways instead of clarified structurally. Ambiguity is tolerated because someone competent will absorb it. Gaps persist because they’re being bridged informally.
The organisation still functions but at a cost that isn’t visible on a graph.
What’s difficult is that this dynamic is often misread as resilience. In reality, it’s fragility masked by competence.
The longer this continues, the harder it becomes to separate the person from the role they’ve been compensating for. When they tire, withdraw, or leave, the strain suddenly becomes obvious and often surprising.
Not because it appeared overnight, but because it was being carried quietly.
This isn’t a failure of individuals. It’s a signal of delayed design.
When capable people carry the most, it’s usually because the structure hasn’t been asked to carry enough.
Early attention here isn’t about redistributing effort. It’s about deciding what should be held by people and what should be held by the organisation itself.