Services
I support founders, owners, and creatives who are carrying too much behind the scenes.
My work brings calm and clarity to the systems and day-to-day operations that keep your business running, reducing the pressure on you and helping things feel more manageable.
Whether that means steadying what’s already in place or putting clearer structure around it, the aim is the same: a business that runs more smoothly, without taking the enjoyment out of the work.
Online Business management
An Online Business Manager supports the day-to-day running of your business so it doesn’t all sit with you.
The role focuses on organising, overseeing, and keeping the moving parts of the business on track providing structure, follow-through, and visibility across operations.
What’s covered
Operations & systems
Organising how work flows through the business, maintaining systems and tools, documenting processes, and identifying gaps or inefficiencies.
Projects & priorities
Overseeing ongoing projects, clarifying priorities, tracking progress, and ensuring work is completed and not just started.
Business coordination
Keeping visibility across what’s happening in the business, supporting decisions with clear information, and reducing reliance on the owner as the central point of control.
Day-to-day support
Managing recurring operational tasks, supporting communication between systems and people, and keeping the business running steadily week to week.
What this delivers
Clearer structure. Fewer loose ends. Less pressure on you. A business that runs more smoothly without relying on you to hold everything together.
Business Services covered
Operations & Workflow management
HR restructure, planning & management
Payroll, compliance, and reporting support
Insurance policy and claims management
Project Management
Business Systems
Bookkeeping & System conversions
Business Coaching
Our Services
Each service is designed to reduce operational pressure and bring clarity to how your business runs.
-
Operational support and system steadiness
Retainer: 15 hours per month
Designed for founder-led businesses that need reliable support with operations and systems, without full oversight.
Covers:
Process and workflow maintenance
Digital system coordination (finance, HR, payroll, operations tools)
Operational planning and prioritisation support
Project support for small operational initiatives
Ongoing operational advice as needed
Best for:
Businesses that are running but feel inefficient or fragmented, and need steadier structure behind the scenes. -
Operational, financial, and people oversight
Retainer: 30 hours per month
Designed for established businesses with staff, compliance obligations, and ongoing operational complexity.
Includes everything in Light, plus:
Oversight of financial and operational systems
Bookkeeping coordination and review
Payroll support and compliance coordination
HR planning, role clarity, and people processes
Reporting support (financial, payroll, operational)
Insurance policy coordination and claims support
Project management for operational and compliance work
Best for:
Founders who want visibility and control without managing every detail themselves. -
Embedded operational leadership
Retainer: 50 hours per month
Designed for growing or complex businesses that need a senior operational partner.
Includes everything in Light and Core, plus:
HR restructure and workforce planning
End-to-end payroll, compliance, and reporting oversight
Insurance portfolio management and claims handling
Accounting system reviews and conversions
Oversight of multi-entity or complex operations
End-to-end project management for major initiatives
Acting as a central point of operational coordination
Proactive operational problem-solving and advice
Best for:
Businesses that need continuity, stability, and senior-level operational support without hiring an internal operations or finance manager. -
Targeted operational work, delivered with clarity and care
Custom scope | Fixed timeframe | Priced per project
This option is for businesses that need focused support for a specific piece of work, rather than ongoing day-to-day involvement.
Project-based support is designed to address a defined operational need with a clear scope, timeline, and outcome and then step back once the work is complete.
Typical projects include:
HR restructure and role clarification
Workforce planning or HR system setup
Payroll setup, clean-up, or compliance review
Accounting system reviews or conversions
Insurance policy reviews or claims management
Operational process design or documentation
Compliance or reporting frameworks
Discrete operational or systems projects
How it works:
We agree on a clear scope and outcome upfront
The work is delivered over an agreed timeframe
Pricing is fixed or staged, depending on complexity
No ongoing commitment unless you choose to continue
Best for:
Businesses needing help with a specific operational issue
Founders who want expert support without a retainer
Organisations preparing for growth, change, or handover
-
Clear thinking and steady support for business owners
Calm Business Coaching is for founders and business owners who need space to think clearly, make grounded decisions, and steady the way they lead their business.
This is not high-pressure coaching or performance-driven strategy. It’s a supportive, practical coaching relationship that helps you untangle what feels heavy, regain perspective, and move forward with more confidence and ease.
What this covers
Decision support and priority clarification
Navigating business pressure, change, or growth
Leadership reflection and boundary-setting
Making sense of complex or competing demands
Building steadier ways of working and leading
Sessions focus on what’s real for you right now the business, the people, the choices you’re carrying and helping you respond with clarity rather than urgency.
How it works
One-on-one coaching sessions
Sessions held via phone or online
No fixed program the work adapts to you and your business
Best for
Business owners feeling stretched, stuck, or overloaded
Founders navigating growth, change, or responsibility
Leaders who want thoughtful support without hype or pressure
The outcome:
Clearer decisions. Calmer leadership. A business that feels easier to lead.